For Digital Products & Our Service
- All digital purchases are non-refundable (due to immediate access/licensing), but we are committed to making things right. If you encounter technical issues, email us at hi@bemusedstore.com for prompt assistance.
Payments & Refunds
- Accepted Methods: Credit/debit cards, PayPal, Google/Apple Pay, Klarna/AfterPay (please note this varies by location).
- Refunds: Processed within 24 hours (PayPal) or 7–10 business days (credit cards).
- Non-refundable: Donations, tips, locked messages, and active membership periods.
International Orders
- Customs fees may apply (varies by country). We recommend checking with your local customs office for estimates.
If You Need More Help For Our Made To Order Products:
- Contact hi@bemusedstore.com
We aim to be clear on the following:
- Proactive Support:
- Emphasizes quick resolutions for issues
- E.g., "we’ll make it right".
- Clarity: Simplifies policies
- E.g., "2-hour cancellation window".
Fairness: Positions non-refundable terms as industry-standard (digital) or quality-assured (physical).
Global-Friendly: Manages expectations upfront for international buyers.